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Policy Change Consultant

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Date: Jan 10, 2019

Location: Sioux Falls, SD, US, 57108

Company: Sammons Financial Group

Sammons® Financial Group’s (SFG) member companies offer some of today’s most sought after life insurance, annuity, and retirement planning products. Unlike most financial organizations, our companies are not publicly traded, which means we’re focused on long-term value rather than short-term earnings pressures. As a privately held company, our leaders and employees remain consistently focused on long-term growth, making decisions that allow us to deliver on our commitments to customers, distribution partners, our employees, and our communities. Individually, our companies provide value in the products and services they offer. Together we represent a history of strength and longevity. 


Here is what you can expect when you join SFG:


  • A Casual dress code which includes jeans. 
  • A rich company culture driven by private ownership and intentional leadership that inspires employees to engage in our healthy, high-performing and values based culture.
  • Healthy balance between work and personal lives.  Friday afternoons off all year long, competitive PTO and generous number of paid holidays. 
  • Great benefits including medical, dental, vision, wellness plan, charitable giving programs, education assistance… to name a few!
  • ESOP- A generous 100% company funded retirement plan. 


Here's what you can expect as a Policy Change Consultant:


This person will offer professional, accurate, timely, and accountable service to distribution partners and internal/external customers, with a focus on open communication.  Work with, navigate within and understand complex computer systems while maintaining high quality work. Responsibilities include but are not limited to:  application and risk assessment, case management, quality assurance, and providing end to end guidance in all phases of the end to end Policy Change process.




  • College degree or 2+ years equivalent work experience in a related field
  • Excellent customer service skills for both internal and external customers
  • Strong communication skills, both verbal and written
  • Excellent decision making skills with the ability to solve problems innovatively to find “win-win” solutions
  • Self-starter with excellent teamwork skills and an innate sense of urgency
  • Good interpersonal skills, including a high degree of professionalism, effective relational skills, strong initiative and high level of energy
  • Strong organizational skills required with attention to detail
  • Superior ability to listen and be responsive to customers; ability to relay difficult decisions while showing empathy
  • Ability to effectively work with diverse personalities
  • Ability to work independently and possess solid problem solving skills necessary to make sound decisions independently and with confidence
  • Self-starter with excellent teamwork skills
  • Ability to multi-task and prioritize work effectively and accurately manage a large volume of constantly changing workload in a fast paced environment
  • Proven behaviors consistent with Company Values: Openness, Integrity, Accountability, and Respect for others
  • Open to coaching and constructive feedback, to become more effective and improve performance
  • Possess effective leadership skills
  • Due to the financial nature of this position, a background/credit check is required

- The Fair Credit Reporting Act requires Sammons Financial Group (SFG) member companies to notify you that, as a routine part of processing this application for employment, SFG member companies may request a consumer report on you to verify all information contained in this application.  Such report may include information about work-related behaviors, performance, character, general reputation, and personal characteristics, in addition to information about your previous employment, education, credit history and criminal records

  • FINRA regulations require fingerprinting for this position; Management reserves the right to determine and approve incumbent suitability for this position




Nearest Major Market: Sioux Falls

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